New Queueing System For Reception Desk – January 2015
Following the outcome from the Patient Group Survey in 2014, a new queueing system has been introduced for people wishing to see our Reception team.
If you wish to speak to a receptionist, please take a ticket from the ticket machine on the wall where the Patient Group notice board is. Then please take a seat in the “horseshoe” seating area and wait for your number to be called.
If you have come to the Surgery for an appointment with your GP, the nursing team, for an ultrasound scan or an appointment with “Hidden Hearing”, then you do not need a ticket; just take a seat in the waiting room as usual.
To make an appointment with a Doctor, or for a blood test, please use our 24 hour internet appointment booking facility (see link in box below) or our 24 hour Automated Booking Service (Patient Partner) by dialling 01323 493108/01323 493109 or 01323 490022.
Alternatively, you can speak to a receptionist on any of these numbers or come into the surgery to book an appointment. Please note that appointments with the nurses cannot be made through the on-line appointment service or the telephone Automated Booking Service.
Pre-booked appointments are available on for our Extended Hours service on Wednesday evenings between 6.30pm and 8pm, and on Saturdays between 8.30am and 11.05am.
[If you are not registered for online services but wish to be, please download and complete the form available from the box below]
Our Practice ID when using the Online Services is G81029